Shipping policy

Shipping Policy - House of Pan

At House of Pan, we are committed to delivering our exquisite cherry wine to you with care and efficiency. Please review our shipping policy below to understand our process and expectations.

Processing Time:
All orders are processed within 1-3 business days. Orders placed after 5 PM or on weekends and holidays will begin processing the next business day. You will receive a confirmation email once your order is fulfilled and dispatched.

Shipping Time:
Shipping times may vary based on your location. Estimated delivery times are as follows:

Domestic Shipping: 3-10business days

International Shipping: 7-14 business days (depending on customs clearance and destination)

Shipping Rates:
Shipping rates are calculated at checkout and depend on the destination and the size of your order. 

Order Tracking:
Once your order has been dispatched, you will receive a tracking number via email to monitor the progress of your delivery. Please allow up to 24 hours for the tracking information to update.

International Shipping and Customs:
For international orders, customs duties and import taxes may apply and vary by country. Customers are responsible for any additional customs fees upon receiving their package.

Shipping Delays:
While we strive to meet delivery estimates, shipping times may be impacted by factors beyond our control, such as carrier delays or customs processing. We are not responsible for shipping delays once the package has been handed over to the carrier.

If you have any questions or issues with your shipment, please contact us, and we will be happy to assist you.

Thank you for choosing House of Pan—where the pleasure of cherry wine is always on its way to you!